The heart of any dealership is the staff who run it and work in it! There are lots of different characters and skills within the Edinburgh Harley- Davidson family but they all have one thing in common, 100% dedication to the Harley-Davidson ethos.
Whether you are looking for some advice on customising your current bike, looking to purchase your next Harley-Davidson or some of the official H-D merchandise as a gift our team will always be on hand to assist you.
We are continually looking for ways to improve things for our customers, so if you have any feedback that you’d like to send us please feel free to do so.
Kirk has always had a passion for bikes. His interests include off-road biking and competition kart racing.
Kirk has 10 years management experience and 7 years within the Edinburgh Harley-Davidson family.
In Kirk's opinion, joining the 'Family' and experiencing the world of Harley-Davidson and participating in the lifestyle that goes with it is key to achieving his focus of an excellent customer experience.
Kirk's favourite bike is the XR750.
Gary is one of our most experienced team members! He has been part of the Edinburgh Harley-Davidson family for 9 years but has a total of 20 years experience when it comes to Harley-Davidson products. Along with being one of our most experienced staff member, Gary has also had his bike licence for longer than anyone else on our team, 33 years! There will be very few of our customers who don't know Gary, he has a big personality and is always happy to discuss customers needs when it comes to purchasing another Harley-Davidson to make sure they get the bike that's best for them.
Prior to joining Edinburgh Harley-Davidson 2 years ago Sean worked in a car dealership. Having held his bike licence for 12 years and working for Scoot! (the monkey bike chauffeur service based in Edinburgh) when he was at university. Sean has a good knowledge of motorcycles and makes it his priority to make sure that our customers are always looked after when they visit the dealership. His favourite bike is the Softail Slim.
Claire has been with the Edinburgh Harley-Davidson family since the Eastern Western Motor Group opened the dealership 9 years ago! Prior to working with Harley-Davidson Claire had previously worked with a busy Saab aftersales team. Claire has held her bike licence for 5 years now and her favourite bike is the Dyna Superglide 35th Anniversary Edition! Claire is responsible for making sure we have an extensive and up-to-date range of H-D merchandise available to our customers at all times.
Totally focussed on customer service and making sure our customers have the best choice when it comes to Harley-Davidson merchandise, Caroline, our clothing consultant has 7 years experience in the retail industry and joined Edinburgh Harley-Davidson 4 years ago. Caroline is one of our staff who prefers being pillion and her favourite bike is the Softail Heritage. She loves taking part in rallies and touring Europe on the back of a motorcycle.
Has worked in the Motor Trade for 41 years. The last ten years in the Sales Department at Edinburgh Harley-Davidson.
The ten years prior to joining EHD., Neil worked within the Eastern Western Group at Their Perth Garage, where he sold Mitsubishi and Saab.
Neils interests include Motorsports, having competed over many years on four wheels and two wheels.
Neil feels privileged to be associated with such an Iconic Brand as Harley-Davidson, and is focused on achieving 100% customer satisfaction.
Rob is a familiar face to many of our customers and when it comes to Harley-Davidson parts and accessories, you won't find anyone who's more knowledgeable than Rob! With over 9 years experience within our team and our busy parts department Rob is another of our team who is extremely focussed on customer service.
Rob's favourite bike is the Nightrain.
Keith has worked within the motorcycle trade for over 27 years and specialises in engine building. Since completing his apprenticeship, he has nurtured his technical skills into becoming one of the best Harley-Davidson Technicians in the UK and has been within the Edinburgh Harley-Davidson team now for over 9 years. Keith is well known with our customers for his wealth of knowledge when it comes to Harley-Davidson servicing and care. Keith's big personality matches his favourite bike, the VRSCF!
Rab has been part of our Edinburgh Harley-Davidson family for over 9 years now and with over 15 years of very valuable H-D motorbike experience, he is another valuable member of our team. Since the age of 17 Rab has been a bike enthusiast and his passion for his job also spills over into his spare time. He also restores classic motorcycles. Rab has too many favourites in the current H-D model range to list them all!
Kerry has worked with the Eastern Western Motor Group for 9 years starting as a sales administrator for Harley-Davidson.
After returning from maternity leave (the second time) last year, Kerry was promoted to rentals advisor where she now oversees our very busy rentals department.
Even although Kerry doesn't have her bike licence she is quite happy to travel pillion and is very knowledgable about the best touring routes in and around Edinburgh.